Mastering Communication: The Key to Lasting Business Success

In today’s fast-paced world, where words can spark innovation or sow division, the ability to communicate effectively is more vital than ever. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together—the powerful new book by renowned executive coach Molly Tschang and acclaimed leadership expert Marshall Goldsmith—delivers an essential blueprint for mastering the art of impactful communication.

Featuring a foreword by leadership icon Ken Blanchard and an epilogue by Alan Mulally, the legendary former CEO of Ford and Boeing, this book is a comprehensive, experience-driven guide designed to empower individuals at every level of an organization.

At its heart, Say It Skillfully is about more than speaking clearly—it’s about creating real connection, navigating tough conversations with poise, and inspiring others through authentic, purpose-driven dialogue. Whether you’re a seasoned executive or an emerging team contributor, this book equips you with actionable techniques to communicate with clarity, confidence, and compassion.

Tschang and Goldsmith offer readers a toolkit for overcoming communication anxiety, managing high-stakes conversations, and fostering trust in any environment. They show that great communication isn’t about dominating the discussion—it’s about listening actively, engaging meaningfully, and building bridges.

One of the book’s most impactful lessons centers on the importance of courageous conversations. Many professionals shy away from difficult discussions, worried about causing tension or confrontation. But Tschang and Goldsmith teach how to step into these moments with empathy and confidence, transforming discomfort into dialogue that drives progress.

The book also offers a fresh perspective on feedback—how to give it constructively and receive it with grace. Readers will discover how to deliver feedback that motivates rather than discourages and how to receive criticism as an opportunity for growth rather than a personal attack.

Another major theme is the creation of a culture rooted in open, honest communication. When people feel heard and respected, collaboration flourishes. The authors outline practical steps leaders can take to cultivate psychological safety, promote transparency, and ensure every voice has a place at the table.

Through vivid real-life stories and concrete examples, the book translates theory into action. These scenarios make the advice relatable and immediately applicable, helping readers implement powerful communication habits in their day-to-day interactions.

Ken Blanchard’s foreword opens the book with deep insight into how effective communication underpins all great leadership. His reflections set the tone for the transformative journey that follows.

In the concluding epilogue, Alan Mulally draws on his extraordinary leadership experiences to illustrate how clear, consistent communication enabled him to guide two of the world’s most influential companies through times of immense change. His stories reaffirm that communication isn’t just a soft skill—it’s a business imperative.

Say It Skillfully is a must-read for anyone who wants to elevate their leadership, improve team dynamics, and unlock new career opportunities through better communication. It’s a guide not only to speaking well, but to living and leading with intention.

Set for release on May 20th in print, ebook, and audiobook formats, Say It Skillfully is an indispensable resource for any professional library. Don’t miss your chance to master the single most powerful skill in business—your ability to communicate. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy